English for Telephoning | Oxford University Press Series Lưu

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English for Telephoning EXPRESS SERIES David Gordon Smith OXFORD OXFORD UNIVERS IT Y PRESS Great Clarendon Street, Oxford OX2 6DP Oxford University Press is a department of t he Un ivers ity of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publi shing worldwide in Oxford New York Auckland Cape Town Dar es Salaam Hon g Kong Karachi Kua la Lumpur Madrid Melbourne Mexico City Nairobi New Delhi Shanghai Taipei Toronto With offices in Arge ntina Austria Brazil Chile Czech Republic France Greece Guatemala Hungary Italy Japan Poland Portugal Singapore Sout h Korea Switzerland Thailand Turkey Ukraine Vietnam OXFORD and OXFORD ENGLISH are registered trade marks of Oxford University Press in the UK and in certain other countries @ Oxford University Press 2007 Adapted fro m EngfishrorTeJep~by David Gordon mith @ CorneIsen Verlag GmbH & Co. OHG. Berlin 2004 The moral rights of the author have been as erted Database righ t Oxford University Pres (maker) First publis hed 2007 2011 2010 10 9 8 7 6 5 No unauthorized photocopying lic:ation may be reproduced. any. rm or by any means, withom the prior in "71 0 Oxford University Press, or as expre sly permi eC by LTh·. or UDder terms agreed \vith the appropriate reprographi ri o!'r'clliza ·on. Enquirie concerning rep roduction ou 'de the scope 0 e above should be ent to the ELT Rights Departmen Oxford Universiry Press, at the address above You must not c:irrula e this boo ' in any other binding or cover and you mu t impose this same condition on any acquirer Any web ite referred 0 in this publica tion are in the public domain and their addresses are pro\;ded by Oxford University Press for information only. Oxford Universiry Pre s disclai ms any responsibility for t he content I SBN " 3 : 9 0 '9 4579 ') Type et by Oxford University Press in Meta Prin ted in China o MultiROM Engtlsh for Telephoning is accompanied by a MultiROM which has a number of features. Interactive exercises to practise useful phrases, vocabulary, and communication through your computer. listening extracts. These are in enhanced audio format that can be played on a conventional CD·player or through the audio player on your computer. Useful documents including an A·Z word list in PDF format that you can print out and refer to, If you have any problems, please check the technical support section of the readme file on the MultiROM. ACKNOWLEDGEMENTS mustrarions by Jaquie O'Neill Photo credits: Oxford Un ivers ity Press, Classet Coverimdgesrourtesyof Corbis (main image/Kevin Dodge), Getty Images (bottom left/Justin Pumfrey/Iconi ca), and Punch stock (top left/Photodi sc)